Binomy

Support

Something not working, a question about your account, or a listing or person you want to tell us about? We read every message and answer in English, French or Arabic.

Email us

Write to [email protected]. We usually answer within two working days.

Contact support

Report a problem from the app

The quickest way to report a bug: open the Profile tab, go to Help & support and tap Report a problem. Choose what it is about, describe it, and attach a screenshot if it helps. Your app version and device model are added for you, so you do not need to look them up.

What to include in an email

Reporting a listing or a person

Use the report buttons inside the app so the report reaches us with the right listing, conversation or message attached. Our Community Guidelines explain where to find them and what happens next.

Deleting your account

You can delete your account from the Profile tab, or without the app by following binomy.net/delete-account.

Legal

Terms · Privacy · Guidelines · Support · binomy.net